CASE - Investigation Tracking Software
CASE is an automated investigator's case tracking system. Designed to assist supervisors in the management of criminal investigations, CASE provides timely and accurate information on case assignment, status, and feedback. CASE can be used to monitor investigator caseload, to assess performance of units and individuals, to support budget requests, and to review victim/witness feedback. Management can use CASE as a tool to determine training needs for investigative personnel.
CASE has easy-to-use Plain language menus and prompts that lead the user step-by-step through the system. Data entry is simple with functions for entering, updating, and deleting record files. CASE interacts with the Offense and Victim Names modules in CAPS to produce most of the Case History record, and the Victim Information records.
CASE, Investigative Management Information System, tracks investigations from their inception to final action. CASE can function as a stand-alone program or it can pull information from CAPS' Offense and Victim Names data files. The CASE NUMBER and SUFFIX fields in CASE correspond with the REPORT #/SFX in CAPS' Offense module.
When a case is assigned to investigators, a record is created that captures the basic information about the case: the offense committed, date, reporting officer, supervisor, division, related cases, when the case is assigned for investigation, to whom it is assigned, when a review is scheduled, action taken, prosecution's action, and the number of victims. Related records are created at the same time for victims and these records capture: name, date of birth, race, sex, ethnicity, height, weight, hair and eye color, and address.
Once a case record is created, case activity is tracked by updating the record. Update tasks include: reassigning investigators, closing a case, reactivating a closed case, and entering prosecution status. CASE provides reports that allow management analysis of cases, including investigator's workload summary, a prosecution outcome assessment, a case intake analysis, aging reports and many more.
CASE is divided into two primary modules. The first maintains the case history records. These records are entered through a standard Maintenance Menu. The Selection Menu, in addition to Maintenance, Inquiry and Reports, includes Case Update which provides several special data entry screens for updating portions of each record.
This Update function does not create new records but merely alters stored records. The Change and Inquiry/Change functions on the Maintenance Menu severely restrict allowed changes to stored records. The system notifies the operator when changes are not allowed; the Update modules must be used.
The second main module, Victim Information, provides a standard Selection Menu. Victim records can be created either through this Menu or in conjunction with Case History records. When a new Case History record is created with victims indicated, the system automatically generates Victim Information data entry screens for the appropriate number of victims.
The various reports generated by these modules allow case progress and caseload tracking.